Expert Neck Pain Doctor in Upper West Side
Find Lasting Relief from Neck Pain
Our expert team of neck pain specialists in the Upper West Side provides personalized, effective treatment plans to help you find lasting relief.






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Incredible Pain Relief with PRP: See How Dr. Lal Helped Cyralene
What Is Neck Pain? – Explained by Dr. Sonali Lal
When patients come to see me with neck pain, the first thing I tell them is that they’re not alone—this is one of the most common issues I treat here on the Upper West Side. Neck pain can feel different for everyone. Some people notice a stiff, achy sensation after a long day at the computer, while others experience a sharp pain that shoots into the shoulders or arms.
Your neck, or cervical spine, is an incredibly important part of your body. It supports the weight of your head—about 10 to 12 pounds—and allows you to turn, tilt, and move with ease. Because it’s both strong and flexible, it’s also vulnerable to problems like muscle strain, poor posture, arthritis, herniated discs, or nerve compression. Even everyday habits like looking down at a phone or sleeping in an awkward position can trigger pain.
When I evaluate a patient with neck pain, my goal is to figure out what’s really causing it. Sometimes it’s as simple as tight muscles or inflammation, and other times it’s a disc or nerve issue that needs more targeted treatment. The key is understanding the source so we can create a personalized plan—whether that means gentle physical therapy, regenerative medicine, or advanced non-surgical treatments.
If your pain lasts more than a few days, keeps you from sleeping, or causes numbness, tingling, or weakness in your arms, I always recommend getting it checked. The earlier we find the root of the problem, the faster we can help you heal and prevent it from becoming a chronic issue.
Common Causes of Neck Pain
When I talk to patients about neck pain, I explain that it’s rarely just "one thing." Here are the five most common reasons I see in my Upper West Side practice:

Muscle Strain and Poor Posture
Hours of working at a computer, looking down at a phone, or sleeping in an awkward position can overstretch and fatigue the neck muscles, leading to stiffness and soreness.

Herniated or Bulging Discs
The discs between your neck vertebrae act as cushions. When one slips or bulges, it can press on nearby nerves, causing pain, numbness, or tingling that can radiate into the shoulders and arms.

Arthritis and Degenerative Changes
As we age, the joints in the neck can wear down (cervical spondylosis). This can lead to stiffness, inflammation, and nerve irritation.

Nerve Compression (Pinched Nerve)
When a nerve root in the cervical spine is squeezed by a bone spur or disc, it can cause sharp pain, burning, or weakness that extends beyond the neck.

Injuries or Whiplash
Car accidents, sports injuries, or sudden movements can strain the soft tissues of the neck, resulting in pain that may develop immediately or over several days.
Still Not Sure What’s Behind Your Neck Pain?
Pinpoint the Real Cause of Your Neck Pain. A professional evaluation can uncover what's truly happening and get you on the path to lasting relief.
Symptoms of Neck Pain
When patients come to see me with neck pain, I explain that the symptoms can vary a lot depending on the cause. Some people feel a dull, constant ache, while others have sharp, shooting pain that makes it hard to turn their head. Here are some of the most common symptoms I see in my Upper West Side practice:
- Stiffness and Limited Range of Motion
- Sharp or Aching Pain
- Pain Radiating to the Shoulders, Arms, or Upper Back
- Muscle Spasms or Tightness
- Headaches/Migraines
- Dizziness or Balance Problems
When to See a Doctor for Neck Pain
When you’re dealing with neck pain, it can be tempting to wait it out or rely on quick fixes like over-the-counter pain relievers. While mild discomfort from sleeping awkwardly or a temporary muscle strain can sometimes improve on its own, I always remind my patients that persistent or worsening neck pain is your body’s way of saying something needs attention.
As a board-certified physiatrist, my job is to find the cause of your pain—not just mask the symptoms. Neck pain can come from a variety of sources, including irritated nerves, herniated discs, arthritis, or even posture-related muscle strain. Without a proper diagnosis, it’s easy to miss an underlying issue that could get worse over time.
Seeking professional care allows me to:
Identify the root cause with a detailed evaluation and imaging if needed.
Create a personalized treatment plan using non-surgical options like physical therapy, regenerative medicine (PRP or BMAC), targeted injections, or gentle rehabilitation.
Prevent complications by treating the problem early, before it leads to chronic pain, nerve damage, or loss of mobility.
If your neck pain lasts more than a few days, keeps you from sleeping, radiates to your arms, or is accompanied by numbness or weakness, it’s important to schedule a consultation. The sooner we pinpoint the problem, the faster we can get you back to moving freely and living without pain.

Meet Your Local Neck Pain Doctor – Dr. Sonali Lal
Hi, I’m Dr. Sonali Lal, a board-certified physiatrist with over 20 years of experience helping patients on the Upper West Side find lasting relief from neck pain. My practice focuses on non-surgical, advanced treatments for spine and joint conditions so you can heal without unnecessary surgery or long recovery times.
When you visit my clinic, my first priority is listening to your story. I take the time to understand when your pain started, how it feels, and how it’s affecting your daily life. From there, I create a personalized treatment plan that may include gentle physical therapy, regenerative medicine like Platelet-Rich Plasma (PRP) or Bone Marrow Aspirate Concentrate (BMAC), targeted injections, or posture-based rehabilitation.
I also serve as an Attending Physician at NewYork–Presbyterian Hospital and an Assistant Clinical Professor at Columbia University, which allows me to bring the latest, evidence-based techniques directly to my patients. Whether your neck pain is new, chronic, or related to a disc or nerve issue, my goal is to help you move comfortably again—without relying on surgery as the first option.
If you’re struggling with neck pain and looking for expert, compassionate care right here in the neighborhood, I’m here to help you find answers and get back to living your life with confidence.
Dr Sonali Lal, M.D.
Board-Certified Pain Management and
Regenerative Medicine Physician In New York City
NPI#: 1538189642
Comprehensive Neck Pain Treatments In Upper West Side, NY
Platelet-Rich Plasma (PRP) Therapy
I use PRP, which harnesses your body’s own healing platelets, to reduce inflammation and promote tissue repair in damaged neck joints, discs, or ligaments—helping you heal naturally.
Bone Marrow Aspirate Concentrate (BMAC) Therapy
This cutting-edge regenerative treatment uses stem-cell–rich bone marrow from your own body to encourage healing of discs, joints, and soft tissues that cause chronic neck pain.
Targeted Spine and Joint Injections
For patients with nerve irritation or arthritis, I perform precise image-guided injections to decrease inflammation, calm irritated nerves, and provide long-lasting pain relief.
Personalized Physical Therapy & Rehabilitation
I create tailored exercise and posture-correction plans to strengthen supporting muscles, improve flexibility, and prevent future neck problems—often in partnership with skilled therapists.
Non-Surgical Pain Management
From advanced medications to minimally invasive procedures, I focus on treating the source of your pain while avoiding unnecessary surgery, helping you return to your daily activities faster.
Schedule Your FREE Neck Pain Consultation Now!
As an experienced neck pain doctor on the Upper West Side, I understand that finding lasting relief from chronic pain is crucial
See How My Neck Pain Treatment Helps the UWS Community
When a patient comes to me with neck pain, the first thing I want them to know is that surgery isn’t the only option. In fact, my entire practice on the Upper West Side is dedicated to helping people get back to the life they love using powerful, non-surgical solutions.
Jenny Salazar2024-12-18Trustindex verifies that the original source of the review is Google. Muy buena Atención, el servicio de primera, sus equipos de alta tecnología muy profesionales para realizar su trabajo, yo salí muy contenta de mi cita y regresaré muy pronto, lo recomiendo mucho. BN S2024-12-16Trustindex verifies that the original source of the review is Google. I cannot express enough appreciation for Dr. Lal and her staff. I started seeing Dr. Lal a few years back with horrendous pain in my back and down my leg. I could not sit down. Dr. Lal’s throughout and thoughtful approach changed my life. Her trigger point and other holistic therapies have had an ongoing extraordinary impact in my day to day life. There was a time where I was visiting family and I use a weight over my head and I absolutely could not move my arm. I could not even bend my arm to use a hair band. My mom took me a doctor who said I needed surgery. When I came home and saw Dr. Lal she used her in office equipment to identify and TREAT the issue- no surgery needed. Dr. Lal’s IV treatments even healed me after 2 very bad bouts of covid whose symptoms would not let go until after her treatments. Dr. Lal is a learned professional who has overseen my health and care with the utmost kindness and respect and continues to ensure my conditions do not impact my daily life. I would be remiss to not mention Dr. Lal’s extraordinary staff. They are caring and supportive and go above and beyond to take care of their patients. Most recently I needed paperwork to address my condition and it was very intense. I was asked initially to provide a form which Dr. Lal’s staff filled out quickly and with care and as well supplied a doctor’s note without me requesting it. Then what followed was an unexpected 4 page questionnaire that needed to be filled out. Dr. Lal and her staff are so incredibly busy that hated to have to ask for more time but her staff took care of these forms so thoughtfully. Addressing each question with precision and detailed oriented, knowledgeable answers that from how the questions were posed, were incredibly difficult. It was a very nerve racking process I was going through and they never made me feel as if I was being a burden or ‘bothering’ them. It is for all of these reasons that I am loyal, grateful, and thankful to Dr.Lal and her extraordinary staff. Ruth Elias bravo2024-12-14Trustindex verifies that the original source of the review is Google. I can't thank Dr. Sonali Lal and Michelle enough for everything they've done for me. Dr. Lal has been instrumental in treating my neck pain, providing me with the care and expertise I needed to recover. Michelle was an incredible help in guiding me through the workers' compensation process, making a challenging situation much easier to navigate. Thanks to their dedication and support, I not only feel better physically but also have my quality of life back. I'm truly grateful for their compassion and professionalism. Highly recommend! James Ravelo2024-11-26Trustindex verifies that the original source of the review is Google. I would like to start by thanking Dr. Sonali and her staff at the office, without her help I would still be suffering with back and foot pain due to my fall in a construction accident, she was very clear and precise with my symptoms which is helping me have a better quality of life, this is my true story of pain suffering for four years until I found Dr. Sonali and God put her in my path, I don't know how to continue thanking her eternally for her care. Thank you for your services in the area of Pain Managment and I will always be eternally grateful for what you do and continue to do for me. I highly recommend her. Brittany Bergman2024-11-20Trustindex verifies that the original source of the review is Google. Dr. Sonali Lal and her team are amazing! Very warm and friendly staff, and highly recommend her for both medical and cosmetic Botox! Will definitely be back soon! Fabian Irizarry2024-10-05Trustindex verifies that the original source of the review is Google. I’m having the best service ever and all issues are being handled with the best care I appreciate you for everything thank you so much great workers and company O Juice2024-10-02Trustindex verifies that the original source of the review is Google. In the last 2 decades due to a number of ailments I have been to a (felt) million doctor's offices but I have never even been close to experiencing the type of quality personalized care and been given the type attention which I have from the staff in Dr. Lal's office. The staff always goes that extra mile especially Michelle who goes above and beyond 100%. I can highly recommend them to anyone Jonathan Vidal2024-08-22Trustindex verifies that the original source of the review is Google. Love Dr. Lal and her team .They have so much experience .They really know what they are doing . Made huge progress with them after 4 surgeries. They will guide you in the right direction when choosing surgeons if needed . They don’t pressure you for anything ,everything is done at YOUR time. Brenda Ayfan2024-08-18Trustindex verifies that the original source of the review is Google. I am thrilled to share my exceptional experience with Dr. Sonali Lal, who is undoubtedly the best pain management doctor in the Upper West Side. After struggling with debilitating and chronic back pain, I sought her expertise, and it has been life-changing. From the very first consultation, Dr. Lal impressed me with her thoroughness and compassionate approach. She took the time to understand the full scope of my pain and tailored a treatment plan specifically for me. I initially received trigger point injections, which provided some relief, but she quickly recognized that I needed more comprehensive treatment. She recommended PRP therapy, which was the best decision I have ever made. The results have been beyond my expectations. My pain levels have significantly decreased, and I am now able to engage in daily activities with much greater ease. What sets Dr. Lal apart is not only her medical expertise but also her genuine dedication to her patients’ well-being. She consistently followed up on my progress and adjusted my treatment plan as needed, ensuring that I received the best possible care. Her team was able to assist me in everything needed from start to finish. If you’re searching for a pain management specialist who combines cutting-edge treatments with an empathetic, patient-centered approach, look no further than Dr Sonali Lal, she is the one! She has truly transformed my quality of life, and I am deeply grateful for her exceptional care.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Your Path to Recovery: What to Expect
When you visit me for neck pain, my goal is to guide you every step of the way, from diagnosis to treatment and long-term relief. Here’s how we work together to help you heal:
Comprehensive Evaluation
I begin with a detailed conversation about your symptoms, lifestyle, and medical history, followed by a physical exam and imaging if needed, to pinpoint the exact cause of your neck pain.
Personalized Treatment Plan
Based on your diagnosis, I create a customized plan that may include regenerative therapies, targeted injections, physical therapy, or lifestyle adjustments to address your unique needs.
Advanced Non-Surgical Care
Whenever possible, I use minimally invasive techniques like PRP, BMAC, or image-guided injections—to reduce pain and promote natural healing without unnecessary surgery.
Ongoing Support and Prevention
Your recovery doesn’t stop after treatment. I provide follow-up care, posture guidance, and strengthening exercises to help you stay pain-free and prevent future flare-ups.
Frequently Asked Questions
Find answers to common questions about our Neck pain treatments and services.
Q: What kind of doctor are you?
A: I am a physiatrist, a doctor who specializes in physical medicine and rehabilitation. My focus is on diagnosing and treating conditions that affect your nerves, muscles, and bones, with an emphasis on non-surgical solutions.
Q: Do you offer consultations?
A: Yes, we offer consultations. Please contact our office to schedule a consultation to discuss your condition and treatment options.
Q: When should I be concerned about my neck pain?
A: While mild neck pain often resolves on its own, you should seek professional help if the pain is persistent (lasts more than a few days), severe, or is accompanied by other symptoms. These can include numbness, tingling, or weakness that radiates down your arm or hand, or if the pain is the result of an injury.
Q: What are the common causes of neck pain?
A: Neck pain can be caused by a variety of factors, including muscle strain from poor posture (like "tech neck"), injuries like whiplash, age-related wear and tear (arthritis), herniated discs, or nerve compression.
Q: Do you offer non-surgical treatments for neck pain?
A: Yes, my practice focuses entirely on non-surgical solutions for neck pain. We offer a wide range of treatments, from regenerative medicine like PRP therapy to targeted injections and physical rehabilitation. Our goal is to create a personalized plan to address the root cause of your pain.
Q: How effective are non-surgical treatments for neck pain?
A: Non-surgical treatments can be highly effective in reducing or eliminating neck pain. By addressing the underlying issue, whether it's an irritated nerve, a disc problem, or a muscle injury. We can provide lasting relief and help prevent the pain from returning. Many patients find that these treatments help them avoid the need for surgery.
Q: How long will it take to feel better?
The duration of your recovery depends on several factors, including the type of injury, its severity, and the specific treatment plan. Some patients feel an improvement in their symptoms within a few days or weeks of starting treatment, particularly with a course of physical therapy or a targeted injection. However, for more complex conditions or for those undergoing regenerative medicine treatments like PRP or BMAC, it may take several months to experience the full benefit as the body's natural healing processes take time to work.
Q: Are your treatments painful?
Most of our non-surgical treatments are designed to be minimally invasive and well-tolerated.
Physical Therapy may involve some mild discomfort or soreness, which is a normal part of building strength and mobility.
Injections are typically performed with a local anesthetic to minimize any pain. You might feel a brief sting or pressure.
Regenerative Medicine procedures like PRP or BMAC involve an injection, so you may feel a pinprick or slight pressure during the process. We take every measure to ensure your comfort during these procedures.
- We prioritize making your experience as comfortable as possible. We will discuss what you can expect in detail before beginning any treatment
Q: Do you accept my insurance?
A: We accept most major insurance plans. We recommend that you contact our office with your insurance information so we can verify your benefits and coverage for a consultation and treatment.
Q: Do you offer a payment plan for treatments not covered by insurance?
A: For treatments not covered by insurance, we offer flexible payment options. Our staff can discuss these options with you during your consultation.
Q: What if something isn't covered?
A: We understand that cost is a concern. For treatments not typically covered by insurance, like regenerative medicine, we offer flexible payment options to help make your care more accessible.
Q: Where is your office?
A: We're conveniently located at 240 West 73rd Street, right in the heart of the Upper West Side.
Q: Is it easy to get there by subway?
A: Yes, it’s very easy. The 72nd Street station for the 1, 2, and 3 trains is just a quick walk from our front door.
Q: What about buses?
A: The M72 crosstown bus is very close, and the M5, M7, and M11 routes are all just a few blocks away.
Q: Is there parking nearby?
A: There are several parking garages within a block or two of us. Street parking can be a bit of a challenge, so a garage is usually your best bet.
Q: How much time should I set aside for my visit?
A: I know your time is valuable. A typical appointment will last about 45 minutes to an hour. If we decide to do any imaging or a procedure on the same day, it might take a little longer, but we will always let you know what to expect.
Find Lasting Relief from Neck Pain
Schedule your free consultation with a board-certified neck doctor by filling out the form below.